Support
Get help
Most questions are answered by the build report the app shows after each build. If yours isn't, write to us.
Contact
Email support@streetlap.app
Include your order number and, for a build problem, the support file from the app (Help, then Save support file). It holds your route and the build log, nothing else. We answer within two working days.
Common problems
The build says the map servers are busy
A data source was slow to answer. Press Build again; everything already downloaded is kept.
The track doesn't appear in the game
Check that the app found the right Assetto Corsa folder under Settings. If you moved the game to another Steam library, point the app at the new folder and press Install.
The licence key is not accepted
Copy the key from the receipt email without spaces. Each key works on two PCs; to move it to a new PC, deactivate it on an old one from Settings, or write to us.
A road looks wrong
Roads come from OpenStreetMap. If a road is missing or in the wrong place there, fixing it on openstreetmap.org fixes it for your next build, and for everyone else too.